Prairie On Blog!

Policies

Seed
Ohio Prairie Nursery goes to great lengths to assure you the highest quality seed available. All our seed is tested for germination, purity, inert matter, other seed content and noxious weed seed content and labeled in compliance with the seed laws of the State of Ohio. All prices are subject to change without notice. Ohio Prairie Nursery reserves the right to make substitutions in mixes based on availability, mix quality will not be compromised.

Return Policy for Seed
Any standard seed mix or individual species of seed, in original sealed packaging, may be returned within 30 days from date of purchase. All returned seed will be subject to a 20% of the original price restocking fee with return shipping and handling paid by the customer.  Custom seed mixes are non-returnable.

Ordering Information
Ordering from Ohio Prairie Nursery is easy! You may order online through our web store or use the mail in order form found under Company Info.  We also accept orders via phone and email. If using the order form, please write clearly and fill in all necessary information. If your shipping location is different than your billing information, please fill in the SHIP TO section with the additional address.

We accept Visa, Mastercard, Discover, purchase orders with pre-approved credit, and company and personal checks.

If you are paying by check, simply enclose it with your order form and mail it to:

Ohio Prairie Nursery
PO Box 174
Hiram, OH 44234
Attention: Customer Service

If you are nontaxable, please include an Ohio sales tax exemption form with your order.

Shipping Information
$5 flat rate shipping for all orders $50 and under (pretax). For orders totaling $50.01-$100 (pretax) 10% of the purchase price will be added to your total. For orders totaling $100.01 and up (pretax) 5% of the purchase price will be added to your total.  For phone orders, please add 10% of the purchase price (pretax) for shipping with a minimum of $5.00. Orders are shipped via mail, UPS, or by truck.  Please see map at right for estimated transit times. We can arrange for customer pickups of pre-ordered products by appointment only.

Contact
We want to hear from you! Ask the Prairie Guys your questions via our website or feel free to give us a call. We're in the office Monday-Friday 8am-5pm. If you call after hours, leave us a message and we will return your call within 2 business days.

We've been producing native seed since 1998 and our thanks go out to you for your business. If you have questions, comments or concerns about our products or services we want to hear from you.

Please Note: If you have previously set up an account with us you may be required to create a new one with the launch of our new website. Please accept our apologies and feel free to give us a call if you have questions or concerns.

Phone 866-569-3380
Fax 330-569-7090